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Terms & Conditions

We are delighted to have you on board with Prive Casino! To ensure a smooth and enjoyable experience, please take the time to read through these Terms & Conditions carefully.

Acceptance of the Terms

By accessing or using our platform, services, and/or products, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please leave our website immediately.

Eligibility requirements

To use Prive Casino's services, you must meet the following eligibility criteria:

  • You are at least 18 years old (or the age of majority in your jurisdiction).
  • You have legal capacity to enter into binding contracts.
  • You reside in a country or territory where online gaming is permitted by law.

Minimum Age Requirements

We require all users to be at least 18 years old. If we discover that you are underage, we reserve the right to immediately terminate your account and deny access to our services.

Geographic Restrictions

Access to Prive Casino's services may be restricted in certain countries or territories due to local laws and regulations. We make no warranties or representations regarding compliance with such laws. By accessing our platform, you acknowledge that you have reviewed and understand the applicable laws in your jurisdiction.

Account Registration Rules

To create an account on Prive Casino:

  • You must provide accurate personal details.
  • You may not use another person's information to register an account (see "One-account-per-user policies").
  • Your account name may only contain alphanumeric characters, spaces, or certain special characters. No profanity or obscene content is allowed.

Account Security Responsibilities

You are responsible for keeping your login credentials confidential and secure:

  • Choose a strong password that meets our minimum security standards.
  • Regularly update your password to prevent unauthorized access.
  • Never share or reveal your account information to others.

Login Credentials and Password Protection

We take the security of your data seriously. To protect you, we:

  • Use industry-standard encryption protocols for all transactions and communications.
  • Implement robust security measures to detect and prevent unauthorized access.

Restricted Behaviour and Prohibited Activities

The following actions are strictly prohibited on our platform:

  • Using another person's account without their permission (see "One-account-per-user policies").
  • Intentionally creating multiple accounts or attempting to circumvent our one-account-per-user policy.
  • Engaging in spamming, phishing, or other malicious activities.
  • Manipulating gameplay, wagering patterns, or bonuses for unfair advantage.

Bonus and Promotion Rules

By participating in promotions and bonus offers:

  • You agree to abide by all applicable terms, conditions, and rules.
  • Bonus funds are non-withdrawable until you meet the specified wagering requirements (if any).
  • All promotional terms may be modified, suspended, or cancelled at our discretion without notice.

Wagering and Gameplay Conditions

By playing on Prive Casino's platform:

  • You acknowledge that online gaming carries inherent risks of loss.
  • You agree to gamble responsibly and within your means.
  • We reserve the right to modify, restrict, or remove games and features as we see fit.

Bonus Abuse Prevention

To prevent unfair advantage and maintain a fair gaming environment:

  • We may monitor activity and flag suspicious patterns for review.
  • We will suspend or close accounts that demonstrate excessive bonus manipulation or exploitation.

Deposits and Withdrawals (where applicable)

If our platform offers deposit and withdrawal services, we'll detail specific requirements in the relevant sections of this page.

Verification Before Withdrawals

To comply with anti-money laundering regulations:

  • You may be required to provide additional verification documents before requesting withdrawals.
  • We reserve the right to delay or suspend payment until proper identification is provided.

Processing and Review Procedures

We strive for efficient processing times. However, our systems require time to review transactions and verify user identities.

Responsible Gambling Expectations

By using Prive Casino's services:

  • You acknowledge that online gaming can be addictive.
  • We encourage responsible betting habits through educational resources (available in the "Help" section of our website).
  • If you suspect someone else is experiencing addiction, please direct them to these resources for assistance.

Self-Exclusion and Account Restrictions

If you wish to temporarily or permanently restrict your account:

  • Contact our support team using secure channels.
  • We will not notify other users about your self-exclusion status; however, we reserve the right to do so in extreme circumstances.

Game Fairness and RNG Systems

We use certified Random Number Generators (RNGs) for games that require fairness. Our platform is subject to regular audits by third-party testing agencies.

Technical Interruptions or Voided Gameplay

While we strive for a seamless experience, unforeseen technical issues may arise:

  • We will attempt to restore access and services as quickly as possible.
  • If gameplay is interrupted due to no fault of your own, we'll determine the best course of action in accordance with applicable laws.

Suspension or Closure of Accounts

We reserve the right to suspend or close accounts that violate these Terms & Conditions. Upon closure, you forfeit all benefits and incentives accrued up until that time.

Intellectual Property and Platform Ownership

Our platform is owned by Prive Casino, whose trademarks are reserved worldwide. All content on our site is copyrighted, including design elements, images, and original text.

Limitation of Liability

We make no guarantees regarding the accuracy or completeness of information on this website or any related services:

  • We disclaim liability for damages caused to individuals or businesses arising from reliance upon information provided here.
  • Our aggregate liability shall not exceed the amount credited to your account at the time an event occurs.

Modification of Terms

Prive Casino reserves the right to modify, update, and/or change these Terms & Conditions as needed. It is your responsibility to review this page periodically for updates or changes in policy.

Contact or Support Guidance

If you need assistance or guidance regarding our terms:

  • Visit the "Help" section on our website.
  • Use our secure live chat feature during business hours (your local time).
  • Email us using one of the designated contact addresses listed below.

In any dispute arising from these Terms & Conditions, we will look to applicable jurisdiction and national laws for resolution.

LAST UPDATE

Please note that all sections are subject to revision at Prive Casino's sole discretion. We strive to keep you informed about changes in our terms; however, it is your responsibility as a user to familiarize yourself with the current version of this document.

Additional documentation or clarifications may be provided on separate pages linked from within these Terms & Conditions.

If you have questions or concerns regarding any part of these Terms & Conditions:

  • Consult the relevant section for guidance.
  • Reach out directly through secure communication channels (listed above).

For compliance, transparency, and fairness, please follow all guidelines outlined here.